Secure Account Recovery

Let’s get you
back connected.

Dayong protects every password-reset request with a donor identity check before an OTP can be sent.

1. Validate the PRIMARY DONOR Enter the name and birthdate recorded in your beneficiary profile.

2. Receive your secure OTP The OTP is sent only to the mobile number linked to the verified account.

ACCOUNT RECOVERY

Forgot your password?

Validate the PRIMARY DONOR information first. After a successful match, you may request the password-reset OTP.

1. Donor Validation

2. Send OTP

Password reset fee: ₱50.00
No fee is charged for identity validation or OTP verification. The ₱50.00 fee is deducted only after a new password is successfully created.

Donor record successfully validated

Verified Dayong username @username

Your verification code is sent only to the mobile number linked to your verified account. Never share your OTP with anyone.

Remembered your password?
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Forgot your password?